Requirements for using Backup Exec Retrieve on end users’ computers

For end users to use Backup Exec Retrieve, client computers must meet the following requirements:

Table: Requirements for using Backup Exec Retrieve on end users’ computers

Component

Requirement

Operating system

The following operating systems are supported:

  • Windows XP SP2 or later

  • Windows Vista

Software

The following software is required:

  • Microsoft Internet Explorer 7.0 or later.

    Other browsers should also be compatible, but certain features and user interface layouts may vary.

  • Microsoft Silverlight 3.0 or later plug-in

    If Silverlight is not detected when a user accesses the Backup Exec Retrieve Web page, the browser offers to install it.

    Your organization may not permit end users to download files from the Web. In such cases, the administrator must deploy Silverlight to the end users’ computers before end users can use Backup Exec Retrieve.

    See About deploying the Silverlight run time in your organization.

Internet

Internet access is required.

Web address

End users must know the following Web server address, and their own user name and password to access Backup Exec Retrieve.

https://<Backup Exec Retrieve Web server name>/BERetrieve

If the standard Windows security alert screens are displayed to the user, inform the user to click Yes or OK to continue.

If a message appears to the user with information about the security certificate, it is related to SSL certificates . Have the user click Continue to this Web site to continue.

Requirements for using Backup Exec Retrieve on end users’ computers