Installing Backup Exec Retrieve

You install Backup Exec Retrieve from the Backup Exec installation media browser. Following the installation, you must configure Backup Exec Retrieve by adding the data sources that end users can search for their files and email.

See About configuring Backup Exec Retrieve.

To install Backup Exec Retrieve

  1. Log on to your Web server (or the Backup Exec media server if it has Web server capabilities).

    You must use either the Administrator account or an account with administrator privileges.

  2. Insert the Backup Exec installation media into the appropriate drive of the computer.

  3. Do one of the following:

    If the installation starts automatically

    Continue to the next step.

    If the installation does not start automatically

    Do the following in the order listed:

    • On the Windows desktop, click Start > Run.

    • Type: <media drive letter>:\Setup.exe.

      For example, e:\setup.exe.

    • Continue with next step.

  4. Click Backup Exec Retrieve 2010.

  5. In the Welcome panel, click Next.

  6. In the License panel, read the license agreement, and then click I accept the terms of the license agreement.

  7. Click Next.

  8. In the Environment Check panel, review the results of the Environment Check . For each requirement, the following results are displayed:

    Check mark

    The requirement and the recommendations are met.


    The requirement is not met. You cannot continue with the installation until the requirement is met.

    Click the associated link for additional information.

  9. Click Next.

    Backup Exec Retrieve program files are installed in the default path that appears on the Options page.

  10. In the Destination panel, do one of the following:

    To change the folder where the Backup Exec Retrieve files are installed

    Click Change to select a new folder.

    The default path is C:\Program Files\Symantec\Backup Exec Retrieve\

    To accept the default

    Continue to the next step.

  11. Click Next to begin the installation.

    During the installation of Backup Exec Retrieve, you may be prompted to install Symantec LiveUpdate or Microsoft .NET Framework 3.5. In such cases, follow the on-screen prompts to complete those specific installations.

  12. In the Complete panel, click Finish.

Installing Backup Exec Retrieve