The Symantec Knowledge Base is a centralized location where you can locate more information about your Symantec products. The Knowledge Base contains information about how to install, upgrade, configure, and use your products. It also contains information about requirements, best practices, and how to troubleshoot problems. The Symantec Knowledge Base is accessible from within Backup Exec.
The Knowledge Base uses a keyword-based search technology. It focuses on the important keywords in a search and compares them to other search phrases to provide the best possible results. You can use Boolean search features and expression queries to provide search parameters. For best results, focus on a few keywords that best represent your question.