Running the Backup Exec Support Tool

You can use the Backup Exec Support Tool to run a system analysis or collect data for technical support. When you run the Backup Exec Support Tool, it automatically checks for an updated version of the tool. If there is a new version, Backup Exec automatically downloads and runs the new version.

You can also find the latest version of the Backup Exec Support Tool at the following URL:

http://entsupport.symantec.com/umi/V-370-2378-00003

See About the Symantec Backup Exec Support Tool.

To run the Backup Exec Support Tool

  • On the Tools menu, click Support Utilities > Run the Support Tool to collect information before you call Technical Support.

Running the Backup Exec Support Tool