Generating a diagnostic file on a remote media server
You can run diagnostics on a remote media server provided:
Diagnostic information appears in a text file.
To generate a diagnostic file on a remote media server
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On the Tools menu, click Backup Exec Diagnostics.
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Click Select Server and select the remote media server on which you want to run the diagnostic utility.
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Select the appropriate options.
See Backup Exec Diagnostics.
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Click Run Diagnostics.
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Click Close.
Generating a diagnostic file on a remote media server