About Backup Exec diagnostic tools

The following diagnostic tools help to troubleshoot issues in Backup Exec:

Table: Backup Exec diagnostic tools

Item	Description
Backup Exec Support Tool	Scans the local computer and generates a report about common issues in your Backup Exec environment. See About the Symantec Backup Exec Support Tool.
Backup Exec diagnostic application	Gathers the pertinent information about a Windows computer for troubleshooting. See About the Backup Exec diagnostic application.
Symantec Gather Utility	Creates and compiles a compressed file that contains the system log files. See How to use the Symantec Gather Utility for troubleshooting.
Gather utility for Linux servers	Creates and compiles a Packet file. The file contains detailed information about installation, diagnostics, and error reports. See Running the begather utility to troubleshoot Backup Exec components on Linux servers.
Backup Exec Debug Monitor	Captures the debug output from Backup Exec and saves it into debug logs. See Using the Backup Exec Debug Monitor for troubleshooting.
Backup Exec debug tool	Generates the diagnostic information about the Backup Exec processes that shut down unexpectedly. See About the Backup Exec debug tool.

Symantec Backup Exec