Detecting a new storage array

Backup Exec periodically searches for new storage arrays or new physical disks. If Backup Exec does not find a new storage array or physical disk that you added, then you should run a refresh operation. If a refresh operation does not discover the new devices, then restart the Backup Exec services.

After you restart the services, the new storage array appears in the Devices view.

You must install the Storage Provisioning Option before Backup Exec can detect a new storage array.

To detect a new storage array

  1. On the navigation bar, click Devices.

  2. Expand a media server where you added a new storage array or a physical disk.

  3. On the menu bar, click View > Refresh.

    The new storage array should appear in the Devices view.

  4. If the refresh does not discover the storage array, restart the Backup Exec services.

More Information

Starting and stopping Backup Exec services

Troubleshooting the Storage Provisioning Option

Detecting a new storage array