Bringing devices online after an unsafe device removal event in the SAN Shared Storage Option

If a device is in use by Backup Exec at the time of an unsafe device removal event, the device will go offline in Backup Exec.

Table: How to bring a device online after an unsafe device removal event

Step

Action

Step 1

Verify that no Backup Exec jobs are running in the SAN.

Step 2

Use Backup Exec to initialize the library if the library is online, but the drives are offline.

See Creating a job to initialize a robotic library.

Step 3

Stop all Backup Exec services and then restart them if the library is offline or if the drives are offline after initialization.

See Starting and stopping Backup Exec services.

If the device is not online, you may need to troubleshoot the device.

More Information

Finding hardware errors for the SAN Shared Storage Option

Bringing devices online after an unsafe device removal event in the SAN Shared Storage Option