You access the Remote Agent Utility from the Windows taskbar.
To start the Remote Agent Utility
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On the computer on which the Remote Agent is installed, on the taskbar, click Start > All Programs > Symantec Backup Exec > Backup Exec 2010 Remote Agent Utility.
When the Remote Agent Utility is running, an icon appears in the system tray. You can double-click this icon to view the utility.
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To open the Registry Editor, the Services window, and the Event Viewer on the remote Windows computer, right-click the Remote Agent Utility icon in the system tray, and then click Tools.
More Information
Viewing the activity status of the remote computer in the Remote Agent Utility
About publishing the Remote Agent for Windows Systems to media servers