About the Remote Agent for Windows Systems

The Backup Exec Remote Agent for Windows Systems (Remote Agent) is installed as a separate add-on component. The Remote Agent enables Windows Servers network administrators to perform backup and restore operations on Windows resources that are connected to the network.

The Remote Agent is a system service that runs on remote Windows servers and workstations. The Remote Agent provides faster backup processing by locally performing tasks that in typical backup technologies, require extensive network interaction. The Remote Agent processes backup data into a continuous stream that the media server then processes as a single task. This method provides better data transfer rates over traditional technologies, which require multiple requests and acknowledgments between the media server and the remote server.

The Remote Agent enables you to do the following:

  • Back up and restore in firewall environments.

  • Back up and restore using a specified local network if the media server and the remote computer are on the same subnet.

  • Display the remote computer in the media server’s Favorite Resources node.

  • Attain significant performance increases when running modified backups (for example, differential and incremental). This occurs because file selection is performed locally by the Remote Agent instead of across the network as performed by traditional network backup applications.


Network hardware has a major impact on performance. Performance is directly related to the capabilities of the networking hardware in the media server and the remote device. Higher network bandwidth ratings also contribute to faster operation processing.

More Information

Requirements for the Remote Agent for Windows Systems

About installing the Remote Agent for Windows Systems

Setting default backup network and security options

About using Backup Exec with firewalls

About the Backup Exec Shadow Copy Components file system

About the Remote Agent Utility for Windows Systems

About the Remote Agent for Windows Systems