Troubleshooting archive jobs

If there are issues with archive jobs, you can find information in the following sources:

An Exchange Mailbox Archiving Option job may not find data to archive for the following reasons:

  • Only back up sets for which the Granular Recovery Technology option was enabled and that reside on backup-to-disk folders can be archived.

  • The associated Exchange mail stores may not be backed up, or the mailbox or user may have been deleted in the last 14 days.

A File System Archiving Option job can only find data to archive if backup sets are on disk. or if the option Allow archiving from backup data that is on a tape device is selected.

More Information

Requirements for both the Exchange Mailbox Archiving Option and the File System Archiving Option

Troubleshooting archive jobs