Symantec Backup Exec

If there are issues with archive jobs, you can find information in the following sources:

• Backup Exec job logs.

  See Viewing the properties for completed jobs.

• Enterprise Vault event log that is located in the Windows Event Viewer.

  See Viewing the Enterprise Vault event log for Archiving Option events.

• Backup Exec diagnostic utilities.

  See About the Backup Exec diagnostic application.

An Exchange Mailbox Archiving Option job may not find data to archive for the following reasons:

• Only back up sets for which the Granular Recovery Technology option was enabled and that reside on backup-to-disk folders can be archived.

• The associated Exchange mail stores may not be backed up, or the mailbox or user may have been deleted in the last 14 days.