Symantec Backup Exec

Following are the requirements that apply to the Exchange Mailbox Archiving Option:

• You must enter an Exchange Agent license key on the media server for each Exchange Server that you want to archive.

• You must install one of the following versions of Microsoft Outlook on the media server before you install the Archiving Option:

  • Outlook 2007 Service Pack 2 with hotfix kb968858 or later

  • Outlook 2003 Service Pack 3

• Microsoft Outlook must be the default mail client on the media server.

• You must create a profile when you install Outlook on the media server, and then connect to an Exchange Server mailbox. Outlook may display an error message about a conflicting program. If Outlook offers to fix the problem, choose to do so, and then follow the instructions that are given.

• The Exchange Server backups must have the Granular Recovery Technology (GRT) option enabled.

• The Exchange Server backups must be on one of the following devices:

  • A non-removable backup-to-disk folder.

  • A deduplication storage folder.

  • A storage array in a Storage Provisioning Option environment.

• Archive jobs must have a valid path configured on an NTFS volume that is local to the media server for temporary storage of data. The default path is set to use C:\temp.

  See Setting defaults for restore jobs.

• A mailbox must be configured for exclusive use by Backup Exec on each Exchange Server on which you want to select mailboxes for archiving. Whenever you create an archive job for the Exchange Mailbox Archiving Option you are prompted to enter the name of the system mailbox. The system mailbox is the mailbox that you configure for use by Backup Exec. It does not need to be named ‘system’ mailbox.

• The following are restrictions for this mailbox:

  • The mailbox must not be used for any other purpose. The Exchange Mailbox Archiving Option requires exclusive access.

  • The mailbox must not be hidden from address lists.

  • The mailbox account must not be disabled.

• The media server domain, and the Exchange Server domains must trust the domain that the Backup Exec service account belongs to.

• You must grant permissions to the Backup Exec service account to the Exchange servers.

  See About granting permissions on the Exchange Server for the Backup Exec service account in the Archiving Option .

• The Backup Exec service account must be a member of the Active Directory domain. Symantec recommends that you use a Backup Exec service account that has domain and local administrator rights on the Exchange Server. You should not make the Backup Exec service account a domain administrator.