About protecting databases and applications with the Symantec VSS Provider

The Symantec VSS Provider helps Backup Exec protect VSS-aware applications, such as Microsoft Exchange, SQL, and Active Directory. The Symantec VSS Provider provides an automatic snapshot of the Windows applications and databases for each backup job.

Some of your Guest virtual machines may already have the VMware VSS Provider. However, only one VSS Provider can be used on a Guest virtual machine. Therefore, you must uninstall the VMware VSS Provider.

Warning:

Having more than one VSS provider installed on a Guest virtual machine can cause quiesce and other snapshot errors. For example, the virtual machine may time out during a backup job. Verify that your Guest virtual machines have only one VSS provider.

When you install the Remote Agent for Windows Systems on a Guest virtual machine, the Symantec VSS Provider is installed automatically. You can also install it manually from the Backup Exec installation media.

Warning:

Do not reinstall the VMware VSS Provider on a Guest virtual machine after you install the Remote Agent for Windows Systems.

See Push-installing the Remote Agent and Advanced Open File Option to remote computers.

By default, the Symantec VSS Provider takes full backups and truncates database log files. However, you can change the default setting by modifying the script files.

See Changing the log truncation setting of the Symantec VSS Provider.

About protecting databases and applications with the Symantec VSS Provider