Requirements for using the Agent for Microsoft Hyper-V

You can find a list of compatible operating systems, platforms, and applications at the following URL:

http://entsupport.symantec.com/umi/V-269-1

You can find a list of compatible devices at the following URL:

http://entsupport.symantec.com/umi/V-269-2

The following items are required to use the Agent for Microsoft Hyper-V:

Table: Requirements for the Agent for Microsoft Hyper-V

Software

Installed on

Microsoft Windows Server 2008 Hyper-V

Microsoft Hyper-V host

Backup Exec

Backup Exec media server

Agent for Microsoft Hyper-V

Microsoft Hyper-V host

VHDMount

Media server (if the media server is not the virtual server).

Note:

VHDmount is required only if the media server runs Microsoft Windows 2003 or Windows 2008 without the Hyper-V role installed. You can install the VHDmount component from Microsoft Virtual Server 2005 R2 SP1.

To run an online backup, the following requirements must be met:

  • Microsoft Windows Server 2008/2003 SP2/Vista SP1/XP SP3 is installed on the virtual machine.

  • Hyper-V Integration Services with Backup (Volume snapshot) is installed.

  • The virtual machine is in a running state.

If these conditions are not met, the virtual machine is placed in a saved state if it is running. If the virtual machine is turned off, then that virtual machine is backed up only if you select the option Back up virtual machines that are powered off.

To enable Backup Exec to collect catalog data for Microsoft Exchange, Active Directory, and SQL on the virtual machine, the following items are required:

  • A licensed version of the Backup Exec agent for the application (Agent for Microsoft Exchange, Agent for Microsoft SQL, or Agent for Microsoft Active Directory).

    A license is required for each application on each virtual machine. For example, you need five licenses for installation of Microsoft SQL on five virtual machines.

  • The Remote Agent for Windows Systems must be installed on the virtual machine.

    The Agent for Microsoft Hyper-V includes a license for the Remote Agent for Windows Systems. The agents for Microsoft Exchange, Active Directory, and SQL also include a license for the Remote Agent for Windows Systems. No separate license is required for the Remote Agent for Windows Systems.

  • The virtual machine must be capable of being backed up online.

  • The credentials that you use to access the virtual machine must also have access to the application.

The Remote Agent for Windows Systems must be installed on the virtual machine to do the following:

  • Enable individual files and folders to be restored back to the original virtual machine.

  • Enable individual SQL databases to be restored back to the original virtual machine.

  • Enable individual Exchange items to be restored back to the original virtual machine.

  • Enable individual Active Directory objects to be restored back to the original virtual machine.

Requirements for using the Agent for Microsoft Hyper-V