Backup Exec can back up and restore individual items from VSS-aware applications that are installed on virtual machines.
The following items are required to protect data for Microsoft Exchange, SQL, and Active Directory on virtual machines:
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You must enter the appropriate credentials for the virtual machine. Ensure that the credentials for the virtual machine allow access to the VSS-aware applications.
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The media server must be able to connect to the virtual machine using the network name or IP address.
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The Backup Exec Remote Agent for Windows Systems must be installed on the virtual machine.
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The correct number of licenses must be entered for the applications that you want to protect on the virtual machines.
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The operating system on the virtual machine must support VSS.
More Information
How Backup Exec protects Microsoft Exchange, SQL, and Active Directory data on virtual machines