Use the following steps to ensure that Backup Exec can access mailboxes or public folders.
See About redirecting restores of mailboxes or public folders that were backed up separately from the Exchange Information Store.
To enable access to legacy mailboxes or public folders
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On the Properties pane, under Job Defaults, click Microsoft Exchange.
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Check Enable legacy mailbox support (Exchange 2003). This option is not recommended; use GRT instead.
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Click the destination server in the backup selections tree.
The option Microsoft Exchange Mailboxes enables you to verify that the target mailbox id displayed in the list of mailboxes.
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If prompted, enter a logon account that stores the credentials of a user account that is unique and has a corresponding mailbox of the same name.