Requirements for setting up robotic library hardware

You can configure Backup Exec to work with robotic library drives by making associations between the robotic library’s drives, robotic arm, and Backup Exec. Backup Exec supports serialized drives. Manual configuration of serialized drives is not required.

You can find a list of supported devices at the following URL:

Ensure that the robotic library hardware is configured as follows:

  • Ensure that the robotic arm is set to Random mode. Refer to your robotic library documentation for more information.

  • Ensure the following for a multi-LUN robotic library:

    • The controller card is set to support multiple LUNs (if supported).

    • The target LUN for the tape drive is lower than the target LUN for the changer.

  • Determine which drive is the first drive in the robotic library (Storage Device 0), and then arrange the SCSI IDs to match the sequence of the drive element addresses. Refer to your robotic library documentation to determine the drive element address for each storage device.

  • Ensure that the SCSI ID of the robotic arm precedes the SCSI IDs of the drives in the robotic library. Do not use 0 or 1 because these SCSI IDs are typically reserved for boot devices.

In the following example, if your robotic library has two drives, the drive with the lowest drive element address should be assigned the lower SCSI ID.

Table: Example configuration for a multi-drive robotic library

Data Transfer Element (Storage Devices)


Drive Element Address

Robotic Arm



Storage Device 0



Storage Device 1



More Information

Troubleshooting the display of robotic library devices

Requirements for setting up robotic library hardware