If the Backup Exec services become unresponsive or jobs no longer run, you can set the threshold at which Backup Exec changes the status of active jobs to stalled. You can also set the threshold at which Backup Exec fails the jobs that were stalled, and then recovers them.
See How thresholds are used to stall, fail, and recover jobs.
To set thresholds to recover jobs
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In the Properties pane, under Settings, click Job Status and Recovery.
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Change the appropriate fields, and then click OK.
See Application settings for job status and recovery options .